Tiger Touch Help !

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huyvhct
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Joined: 31 Jul 2018, 06:28

Tiger Touch Help !

Postby huyvhct » 24 Dec 2019, 12:32

I bought tiger touch console. It is currently running version 9.1. I want to upgrade to version 11.1, what should I do? Do you need to buy a license? Thanks for the help someone!
Mail: huyvhct@gmail.com
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Gregory
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Re: Tiger Touch Help !

Postby Gregory » 24 Dec 2019, 13:10

Version 10 onwards requires the Pro upgrade for the Tiger Touch. A basic check is how many network ports there are on the back of the console, Pro consoles will have two. You will also require 4GB of RAM and the UPS board installed, when you run the recovery it will check these things are correct before you install. You should be able to purchase the Pro motherboard upgrade if you need it from your local distributor.

If your console is already compatible you should be able to run the v11.1 recovery and then apply for a new licence, the licence itself should not cost anything. If you wish to upgrade to v12.0/v12.1 you will need to purchase an AvoKey as well.
huyvhct
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Joined: 31 Jul 2018, 06:28

Re: Tiger Touch Help !

Postby huyvhct » 24 Dec 2019, 14:04

Tiger touch
Using powerful Titan operating system

DualCore processor, 64GB high-speed SSD, 4GB of memory
Menu display with built-in many languages
A built-in 15.6 inch touch screen HD resolution, which supports the control of various lighting 3D visualization software from th internet to computer
Support Artnet network function
The console comes with 4/8 DMX outputs interfaces

2048DMX channels

Built-in USP power supply, incase of no access to 220V AC, the power supply can operate normally about 1 hour

10 macro function buttons, can edit any program
Putting 20 playback, support more than 1000 virtual replay
Powerful CMY palette

Fast and easy to use graphics generator, classification of built-in graphic easier to use

Support wi-fi access, wireless light control, mobile devices (smart phone, smart tablet) remote control lamps

Built-in lamp library, lamp library editing software

Support MIDI time code sound and light synchronization function.

Size: 650 x 440 x 160 (mm)

Weight: 14 kgs
huyvhct
Posts: 18
Joined: 31 Jul 2018, 06:28

Re: Tiger Touch Help !

Postby huyvhct » 25 Dec 2019, 04:17

My pic
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sideshowbond
Posts: 179
Joined: 18 Nov 2016, 20:58

Re: Tiger Touch Help !

Postby sideshowbond » 25 Dec 2019, 21:49

if I was you - after showing those pictures - I'd better be prepared to answer questions where this console comes from as it is as obvious as a fake can be
huyvhct
Posts: 18
Joined: 31 Jul 2018, 06:28

Re: Tiger Touch Help !

Postby huyvhct » 28 Dec 2019, 02:16

Gregory wrote:Version 10 onwards requires the Pro upgrade for the Tiger Touch. A basic check is how many network ports there are on the back of the console, Pro consoles will have two. You will also require 4GB of RAM and the UPS board installed, when you run the recovery it will check these things are correct before you install. You should be able to purchase the Pro motherboard upgrade if you need it from your local distributor.

If your console is already compatible you should be able to run the v11.1 recovery and then apply for a new licence, the licence itself should not cost anything. If you wish to upgrade to v12.0/v12.1 you will need to purchase an AvoKey as well.


Tiger touch
Using powerful Titan operating system

DualCore processor, 64GB high-speed SSD, 4GB of memory
Menu display with built-in many languages
A built-in 15.6 inch touch screen HD resolution, which supports the control of various lighting 3D visualization software from th internet to computer
Support Artnet network function
The console comes with 4/8 DMX outputs interfaces

2048DMX channels

Built-in USP power supply, incase of no access to 220V AC, the power supply can operate normally about 1 hour

10 macro function buttons, can edit any program
Putting 20 playback, support more than 1000 virtual replay
Powerful CMY palette

Fast and easy to use graphics generator, classification of built-in graphic easier to use

Support wi-fi access, wireless light control, mobile devices (smart phone, smart tablet) remote control lamps

Built-in lamp library, lamp library editing software

Support MIDI time code sound and light synchronization function.

Size: 650 x 440 x 160 (mm)

My pic
Attachments
2.jpg
2.jpg (245.86 KiB) Viewed 2318 times
1.jpg
1.jpg (237.18 KiB) Viewed 2318 times
User avatar
sideshowbond
Posts: 179
Joined: 18 Nov 2016, 20:58

Re: Tiger Touch Help !

Postby sideshowbond » 28 Dec 2019, 19:13

mate it's a fake console, you won't get much support for that
huyvhct
Posts: 18
Joined: 31 Jul 2018, 06:28

Re: Tiger Touch Help !

Postby huyvhct » 29 Dec 2019, 06:11

sideshowbond wrote:mate it's a fake console, you won't get much support for that

Thank you for letting me know that. how to identify real and fake on a tiger touch console
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sideshowbond
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Joined: 18 Nov 2016, 20:58

Re: Tiger Touch Help !

Postby sideshowbond » 29 Dec 2019, 11:39

not gonna go into much detail but if you compare pictures with a real one the DMX connectors give it away pretty instantly.

You should try to get your money back and email ric@avolites.com with details where you got this console from.
clublights
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Location: Denver, CO USA
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Re: Tiger Touch Help !

Postby clublights » 30 Dec 2019, 05:51

One clue


it doesnt say Avolites anywhere on it.
huyvhct
Posts: 18
Joined: 31 Jul 2018, 06:28

Re: Tiger Touch Help !

Postby huyvhct » 30 Dec 2019, 16:27

sideshowbond wrote:not gonna go into much detail but if you compare pictures with a real one the DMX connectors give it away pretty instantly.

You should try to get your money back and email ric@avolites.com with details where you got this console from.

thks

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