This is unlikely to be a bug and is more likely to be related to the way in which the cuelist is programmed. Can you provide a set of steps describing a situation where the console is not acting as expected?

If you used the "clear selected fixtures" clear option with the "zero preset levels" clear option you would obtain this behaviour, no?

The key step is that the cue has to have been refired since it was recorded - I wasn't seeing it because I wasn't killing the cuelist and refiring the cue. I am a little surprised by this behaviour if I'm honest... however, some quick experiments with the console next to me would suggest that this h...

Hmm, odd, sorry I thought you were saying that it *didn't* do that and were suggesting it should. As you say, I wouldn't expect cue fade times to affect the fading of the size of shapes as set by the playback level. I can't seem to reproduce the behaviour you're describing. Can you post a full set o...

Okay, so I've looked into this and now understand the behaviour you are describing. I believe what you are seeing is an artefact of how shape tracking works, given that MaskFX acts like any other shape data for an attribute on a fixture. For example, if you had a cuelist that looked like this: Q | D...

The fader for a playback sets the playback level , rather than being an HTP master per se . The playback level controls a number of things, including scaling HTP levels being output from fixture cue data, and the scaling the size of HTP shapes (when the appropriate playback option is set). For a mem...

Thanks, I got your showfile and am looking into this.

Pete

There is no enforced size limit for show files; show files larger than 50MB should work just fine. From the linked topic I wonder if you might be encountering a hardware issue, but for this we'll need logs and a helpdesk ticket to investigate further.

Following the steps I couldn't reproduce this, so there may be something interesting about the showfile...

Feel free to e-mail the showfile to me at peter.bridgman@

Can I check whether this issue is about v14.0? In v14.0 you should receive an error saying that the group couldn't be deleted because it is either a type group or has referencing pixel maps, and the group handle should be unassigned. It sounds like you might be talking about v13.0 - In which case I'...

Hi Rene, I wasn't able to reproduce this. When you say you see a "capture grey screen" - is this rendering the capture theatre but with no reaction when you activate the lights? Or is this the "capture visualiser not installed" error screen? Are you definitely exiting patch? You ...

Hi Rene, Thanks for confirming this. As discussed on Facebook this bug (80668) didn't make it in time for the 14.0 freeze unfortunately. I've discussed this internally and we hope to be able to release a fix for this soon. I've updated the bug to note that it is still present in 14.0.44. Thanks for ...

We're currently experiencing issues with internet activation - please use manual activation instead.

Unfortunately not. To help verify what's going on, you could disable the external screen (under [System]) to ensure that the triggers window is opening on the screen you're expecting. If you still can't see it after that there might be something more wrong.