Unfortunately not, Titan Remote is not available in version 6 or 6.1. There is a new Titan Remote app for version 7.

Did Avolites Expert Usb appear in the list of Windows Services (type services.msc into the Start Menu) and if so what happens when you attempt to start the service?

This is probably due to the Display settings in Windows being set to a scale larger than 100%. To change this setting, type Display into the Start Menu , select the Settings filter on the right-hand side, then click on the item called just Display . In the settings window select the option Smaller -...

Driver installation issues are sometimes caused by plugging in the TitanOne hardware before installing the software. For this reason we would always recommend installing the software before connecting the TitanOne. To check if your drivers have been installed correctly From the Start Menu , (if runn...

Please can you try the following: ⋅ Open Device Manager from Control Panel . ⋅ From the Action menu select Add legacy hardware . ⋅ In the wizard, click Next then select Install the hardware that I manually select from a list (Advanced) and click Next again. ⋅ ...

Please can you open USB Expert Console from the Start Menu . Check the text in the bottom left hand corner of the window, if it reads Acw Usb Service Not Running then go to Tools > Acw Service > Start . Once the service is connected check what is listed in the Connected Panels box: there should be 2...

It is installed with the Visualiser software, you can find it in the installation directory (usually C:\Program Files (x86)\Avolites\Visualiser).

There are two options for controlling the Tiger Touch using MIDI, either using MIDI triggers or by MIDI timecode. MIDI triggers allow you to receive MIDI notes/commands and use them to trigger a variety of actions on the console, such as firing a cue or stepping through a cuelist. Alternatively, in ...

The error message Error opening file for writing: C:\Windows\system32\wdapi1100.dll occurs when some of the driver files are already installed and are in use by Windows. In this situation it is not possible to overwrite the file that Windows is using. If Windows cannot find the driver for the Titan ...

The personalities were updated to include the correct layout at the end of last year. It may be worth downloading and installing the latest version of the personality library from http://personalities.avolites.com/ . Note that you may need to delete your fixtures and patch them again to ensure that ...

At this point it may be best to run the recovery stick on the console to reset the settings for the built-in touchscreen to defaults. You can leave the external touchscreen connected while running the recovery as this will make sure it searches for drivers for it when it installs the rest of the ope...

Hello, This is usually because one or more of the required fields in your user profile is not complete. To rectify this please click on the following link to login and view your profile . Alternatively if you are already logged in, scroll to the right-hand-side of the page and click on your username...

It may be an issue with the Program Panel USB board. I would suggest opening USB Expert Console from the Tools menu in the top left had corner of the screen under Control Panel . In USB Expert Console check if any of the panels are shown with errors in the top left hand box then press the keys are a...

Support for Titan Remote was removed shortly before the release of version 6.0 due to changes in the system that prevent it from working. Unfortunately there was no time to update the manual to this effect so I apologize for any confusion this may have caused. As part of version 7 we are working on ...

Please can you try the following: ⋅ Unplug the TitanOne if it is connected. ⋅ Uninstall Avolites Usb Expert from Programs and Features . ⋅ Delete the UsbExpert directory from C:\Program Files\Avolites . ⋅ Open the Start menu and type Command Prompt , right cli...