It should be fine to replace the hard drive but you will need to relicense your console when you do this. From v10 onwards we required consoles to have SSDs (of at least 40GB) we have used Intel SSDs in newer consoles as these have had a good combination of performance and reliability.

That would be to download and run a recovery stick on the console, this will completely reinstall the operating system and applications. You will download a creator which you should run on a PC, this will format and extract the required files to a USB stick. The closest recovery creator is for v9.0 ...

I would suggest that you contact your local Avolites distributor in case they maybe have some of these spare parts or they might know of someone who does. I must ask your help to learn what other UPS board could work propely... Only an Avolites UPS will work with the Titan software, no other UPS har...

If you have external Capture linked to Titan it should be possible to right-click within the Capture interface to point the selected fixtures in that direction. It should be possible to record palettes with that information either from the Capture software or within Titan. It is not currently possib...

The Pearl Expert Pro still had the wing interface card, I assume it is just that all Expert Pro consoles would have come with that fitted whereas original Experts may have required it retrofitting. It does use the LVDS on the motherboard along with USB and power however I don't know how these are co...

As group masters are applied to the raw DMX level after all the playbacks and programmer values have been merged together it is not possible to separate them out. Broadly speaking the only modifiers after the group masters are the grand master and attribute limits. There is one mode of group masters...

Unfortunately I think it might be difficult to find compatible parts to upgrade an original Pearl Expert console, perhaps if someone had an old desk it might be possible to salvage spare parts from that. The recoveries which install the operating system and software on the console are only designed ...

The one universe limit applies to all DMX processing including to internal or external Capture Visualiser. You can output line 1 in more than one way (physical, Art-Net, sACN) but the DMX values will be the same 512 values on all of them. When assigning Art-Net or sACN you can set the universe numbe...

When not using Titan Simulator a T1 will only output line 1 this can be using the physical DMX port, Art-Net or sACN. Lines 2 and above are disabled. When simulating you can output more lines however there is a periodic DMX spoiler on all lines which will output random DMX at intervals.

To clarify the Titan Server/Engine is what loads and runs your show file and outputs all the DMX. In this case server doesn't mean connecting to Internet, on startup both server and client are almost always on the same machine. There is a small exception if you are rejoining a TitanNet/multi-user se...

It is difficult to say conclusively but at least looking at the English user manual refers to using Tablet PC Settings in the troubleshooting section so this suggests that it does use the built in Windows touchscreen settings.

Yes, you should be able to use an external touchscreen with the Pearl Expert. We would suggest that you use a screen which uses the built in Windows Touch drivers as we don't recommend installing third-party software or drivers on consoles. As this was built into Windows 7 onwards I believe support ...

On a timeline there are triggers for firing, killing and setting the level of a playback among other things. If there is only a trigger to fire a playback and not kill it it will continue to the end of the timeline. It might be that moving the kill trigger to before might be how you would end up wit...

Diamond 4 Titan was never released for PC, there was only the console version. As you found even if you did manage to install it, it requires a hardware dongle to unlock. Your best bet might be to try the Diamond 4 v2.4 software (pre-Titan) which can be installed on PCs and should work without any h...

This isn't a issue that I have heard of. A couple of things that come to mind is whether the playbacks have a fade out or release time (global or individual) which might mean that it still shows as active while it is fading out. With touch screens sometimes their settings may cause taps to be delaye...