One thing to note while we troubleshoot, twelve layers of Media Master in Full mode occupies more than one universe of DMX.

What configuration are you running Media Master Pro in? How many layers is it reporting?

Hi, can you give me some information on the system you're using to run Titan One and Arkaos on? Operating System, specifications, that sort of thing?

Hi,

Can you:
• Unplug the dongle
• Uninstall all your Avolites software (your showfiles won’t be deleted)
• Restart your machine
• Install again
• Restart again
• Plug the dongle in
• Run the software

That should rule out what’s causing this.

John

Hi. We stripped the remote functionality out of version 6.0 so we could start writing the back end for the new remote app (for both iOS and Android) which will be released with version 7 of Titan. Regrettably the chapter on remote connection was left included in the manual in error. Sorry for the ti...

I've forwarded this topic to the fixture support team.

Hi Raul,

There are other ways to select cells without using the Unfold menu. Descriptions of which can be found in this thread: http://avolitesshop.co.uk/phpBB3/viewtopic.php?t=1931

HTH

Another couple of ways to select just the cells of a fixture are:

a) Numerically: selecting [x][.] will select the cells of a fixture (where x is the fixture's number).

or

b) Channel Grid: Open Channel Grid and drag to select just the cells all at once. From there you can store a group.

http://support.avolites.com/Support/Software/CacheBuilder.aspx The Cache Builder can be used to create a Custom Cache file from a set of Fixture Personality files for use in an Azure/Pearl/Sapphire 2000 either as a built in Cache File or as a disk loadable aps.cmp file. Please consult the packaged ...

Hi can you post more detail system specification information? We know you're running Win 7 but I'd like to know about the hardware you're using.

CPU, RAM, Graphics Card would be a good place to start.

Thanks in advance,

John

Hi Kurt,

This fixture is unsupported by Visualizer as it emits multiple light sources, which Vis is incapable of doing.

Please click here to open the Personality Builder downloads page where you will find links to download the Personality Builder installer. You will need to register a user account for the downloads website if you have not already done so. For all support related queries please use the Personality Bui...

There are two workarounds in the meantime. One is to make a 2 step cuelist, step 1 @ 100; step 2 @ 0% with a fade out time on step 2.

The other way is to set the grey key to latch, then press once for full and a second time for your fade out.

As Nick says we're aware of this.

New requests for fixture support should be entered into our queue, which can be found here . This ensures that all requests can be tracked by the software team and that none are left in someone's inbox and forgotten about. If you have a specific date you require your personality files to be created ...

This post has been moved to the personality builder forum.