Search found 1298 matches

by Gregory
25 Jan 2022, 19:47
Forum: Avolites Consoles
Topic: Contextual Menu partially hidden
Replies: 2
Views: 1721

Re: Contextual Menu partially hidden

This is an issue with display scaling which effectively makes the application as if the screen had less resolution and scale it up. Normally to fit the software nicely a vertical resolution of 768 to 800 pixels is required depending on whether the taskbar is displayed/set to auto-hide. For a 1440 pi...
by Gregory
25 Jan 2022, 16:50
Forum: Avolites Consoles
Topic: Virtual Keyboard "Auto Open" is not saved
Replies: 1
Views: 1550

Re: Virtual Keyboard "Auto Open" is not saved

The problem is the software is attempting to be helpful and when it detects a keyboard it disables the Auto Open mode as it assumes that you want to use the physical keyboard instead. Perhaps if this was separated out so that it would treat manually toggling the Auto/Manual toggle separately. Making...
by Gregory
22 Jan 2022, 03:25
Forum: Avolites Consoles
Topic: fixture not clearing
Replies: 1
Views: 1485

Re: fixture not clearing

It might be down to the fixture personality such as having a combined dimmer/shutter channel or multiple dimmers. What fixture and mode are you using? Normally LTP channels (everything apart from Dimmer) remain on the same value when cleared. You can change the Clear Options so that it releases LTP ...
by Gregory
17 Jan 2022, 21:38
Forum: General Discussion
Topic: New PC Transfer
Replies: 2
Views: 13142

Re: New PC Transfer

You will probably require a new licence as the hardware fingerprint of the computer will be different. However it is possible to just submit a licence request to the website for the new machine. To do this, install and run the Titan Mobile software and it should prompt you to export the required tok...
by Gregory
28 Dec 2021, 17:36
Forum: Avolites Consoles
Topic: Pearl 2008 w/ 2004 Software, License Problem
Replies: 5
Views: 8630

Re: Pearl 2008 w/ 2004 Software, License Problem

The serial number we be on the rear of the console, it will be up to four digits normally prefixed by PRL on a white label.
by Gregory
14 Dec 2021, 02:01
Forum: Avolites Consoles
Topic: Titan Mobile & MIDI controller
Replies: 1
Views: 1685

Re: Titan Mobile & MIDI controller

Perhaps I'm not following but when running the Titan software with a Titan Mobile you can receive MIDI triggers via the MIDI port on the side of the Titan Mobile or from USB MIDI devices. These triggers can be used to fire playbacks, do the equivalent of pressing physical buttons among various other...
by Gregory
11 Dec 2021, 20:18
Forum: Avolites Consoles
Topic: Mask FX issue with multicell fixtures
Replies: 1
Views: 1557

Re: Mask FX issue with multicell fixtures

You appear to already have an ongoing topic for this issue here.
by Gregory
03 Dec 2021, 13:35
Forum: Avolites Consoles
Topic: Connecting T500k led programmer
Replies: 1
Views: 2427

Re: Connecting T500k led programmer

Not sure. The product information I can find on it mentions DMX512, so in principle if it can send standard DMX signals it would be possible to run triggers on a Titan console by using one of the normal DMX connectors on the back of the console as an input. Other alternative methods to trigger a con...
by Gregory
11 Nov 2021, 02:09
Forum: Avolites Consoles
Topic: V12.0 - V15.0 not working
Replies: 5
Views: 6270

Re: V12.0 - V15.0 not working

Perhaps if you could run Log Collector from the Tools > Additional Programs and consider opening a support ticket here including that. Alternatively you could download and run the v15.0 recovery which will do a complete reinstall of the operating system. You will required a USB stick that can be wip...
by Gregory
04 Nov 2021, 22:24
Forum: Avolites Consoles
Topic: V12.0 - V15.0 not working
Replies: 5
Views: 6270

Re: V12.0 - V15.0 not working

Please ensure you have installed the appropriate set of personalities from https://personalities.avolites.com/ . Although the personalities themselves are the same there were changes to the Capture library and shape file which require it to be updated. The Capture libraries are installed side-by-sid...
by Gregory
27 Oct 2021, 18:16
Forum: Avolites TitanOne Support
Topic: Bug? External Trigger types are always 0/0
Replies: 2
Views: 8332

Re: Bug? External Trigger types are always 0/0

Thank you for reporting this, there did already appear to be a report in the system of this but I have added some notes to hopefully facilitate getting this fixed. From what I can tell it is just the display of the indicator on the softkey that should be affected by this, it shouldn't be a problem f...
by Gregory
27 Oct 2021, 14:33
Forum: Avolites TitanOne Support
Topic: Bug? Pre-Spool produces unexpected results for some Animation Speed/Spawn Rates
Replies: 2
Views: 8459

Re: Bug? Pre-Spool produces unexpected results for some Animation Speed/Spawn Rates

Thank you for reporting this. It appears that a similar bug was reported using a text element instead of a block so I have added your name and steps to the existing description.
by Gregory
27 Oct 2021, 13:34
Forum: Avolites TitanOne Support
Topic: Bug? Autoload does not "Go On Target" for chases
Replies: 2
Views: 8423

Re: Bug? Autoload does not "Go On Target" for chases

Thank you again for your report. As far as I can tell the engine does not support the Go On Target autoload option on anything apart from cue lists and possible never has however in the UI it incorrectly shows you that option for chases. I will log both aspects, the ideal being that the functionalit...
by Gregory
27 Oct 2021, 12:49
Forum: General Discussion
Topic: playbacks in cuelist
Replies: 1
Views: 13294

Re: playbacks in cuelist

One way of achieving this would be to create a cue list which autoloads all the chases. The cue list can just have a single cue if you want and if you set the options to Fire First Cue and Kill at 0 the cue list and therefore the chases will fire immediately when you raise the fader and be killed wh...
by Gregory
10 Oct 2021, 23:53
Forum: Avolites TitanOne Support
Topic: Bug? Cue list cue fade time ignores updates to attribute time palettes
Replies: 2
Views: 9444

Re: Bug? Cue list cue fade time ignores updates to attribute time palettes

This does indeed appear to be a bug, thank you for your comprehensive steps, I have added it to our bug tracking system. If you don't specifically need attribute times you can record cue times into a palette and when you update these the cue list appears to update correctly. The downside of this app...