Hi everyone, It's great that you're all so enthusiastic about D4 Titan, but there is only so much we can do! When the recession hit, people stopped buying as many D4s, as you can all imagine a console that lists at 6480 is a much more attractive option to buyers than one which lists at near 20,000. ...

We do have some tutorial videos on YouTube for some of the new features, such as new palettes, cue lists and such: http://www.youtube.com/user/avolitesvis If you have any questions after watching these/looking at the manual, which can be found on the download section of our website, give me a shout ...

Sorry, it's just a bit of a hurtful subject for us! If you could send us the name of the company you found making the copies, it'd be greatly appreciated

Hi, We have not yet released a Titan simulator, as the software and interface will be changing come the next release at the Frankfurt show. In the meantime, if you contact TMB USA, our American distributors, then they will be able to tell you which rental companies near you have an Expert, and ask i...

Hi, Try Used Lighting, we do occasionally carry second hand stock, but we do not have a 2008 in at the moment. We do not manufacture Avolites consoles anwhere other than in our head office in the UK. We have had massive problems with chinese companies cracking and stealing our software and producing...

The dongle will enable you to use the pilot and should fix the issues you are experiencing. If you are still having problems when you have received the dongle, give us a call.

No, because a chase has been recorded with certain fixtures in it, it will only play over those fixtures. To edit this you would have to unfold the chase and save new fixtures into the steps. Same with the shapes - it generates the shape onto the fixtures originally selected when you hit create a sh...

Hi, It might be easier if you patch the sunstrips and cs4s in as fixtures. If they are not in your desk cache they can be downloaded from our personality website - http://www.avolitesdownload.com/PersonalityLibrary. You will then be able to align whole fixtures. You will also have more handles avail...

Hi Barni, Sorry for the late reply. If you could specify exactly how you are recording palettes it would be easier to see what's going wrong. One of the most common mistakes is to have the attribute bank set to the wrong thing when recording. If you have dimmer selected, then it will look at every c...

Hi, Apologies for the late reply. The Expert wing and the Diamond 4 will not be compatible, as the Expert touch wing will be running Titan and the Diamond 4 currently does not. Shows are only compatible between the Expert Titan and our new Tiger Touch. As for which is the better console, it is entir...

Hi, We have just finished recording some online tutorials for the Classic Pearl software, which can be found on YouTube at http://www.youtube.com/view_play_list?p=9A0A8F82706A5799 We are in the process of recording Titan tutorials and dimmer tutorials which will also be uploaded to YouTube. If you h...