The following software has been tested to work on Windows Vista and Windows 7 (including 64 bit version): Diamond 4 v2.4 (simulator only) Pearl 2004 Simulator Visualiser 7.15 To install Diamond 4 or Pearl 2004 Simulator: 1. Make sure you are logged in as an administrator. 2. Right click on the insta...

Just to confirm, the Clear function is only for D4/Titan personalities; when exporting to R20 files this option is ignored.

For Titan adding a virtual dimmer is usually preferable to using the Clear function and for R20 files setting the channel to HTP (or using mode 2 cues) is the best way.

The dimmer address is for fixtures that have a pending dimmer, such as the VL5 for example, where the fixture and dimmer can be on separate addresses.

Due to the possibility of problems occurring, it is advisable to avoid using the Windows display settings to change the configuration of screens on the console. As an alternative there are options in System Mode > Display Setup to allow you to enable or disable which screens (Expert Touch or VGA) ar...

To reset the screens to their default setting please try the following: 1. Start up the console and wait for it to finish booting up. 2. Press and hold the Ctrl, Shift and Alt keys. 3. Press and release the Esc key twice. 4. At this point the screens should come to life. 5. Power off and on the cons...

Hi, An update to Cachebuilder was made a few days ago to bring the shape file it uses up-to-date. Unfortunately there was a flag set wrongly which meant that cache files wouldn't always be created correctly, this has now been fixed. Please download the current version from downloads website which sh...

Hi, With the always on relay curve, the output for that channel should be 255 regardless of the input level. The clear button usually sets the level to 0 however after the curve is applied this still gives an output of 255. As far as I am aware the dimmer should not go off for any reason with that c...

Hi, There are two new personalities in the library which have the electronic dimmer set as a pending dimmer. The mechanical dimmer doesn't default to open but opens when you locate the fixture in the same way as the electronic dimmer. As with other fixtures colour mixing is used for the highlight (y...

Hi, The old Expert software stored shows in the following location on the hard drive: C:\Program Files\Avolites\PearlExpert\Shows\[Show name]\[Date]\ The version 2 software will load shows from the previous locations but only save to the new location: C:\Program Files\Avolites\PearlExp\Shows\PEXP[4 ...

Hi, If you record your memories by channel, so you are only only recording the channels you have changed, you can have one memory (sub master) which just has the dimmer channel for all your fixtures and all the other memories without the dimmer channel. This can be difficult to get right but should ...

Hello, Requests for personality files should be submitted to Avolites directly via the online form which can be found by going to the address http://www.avolitesdownload.com/PersonalityLibrary/ , clicking "Request" at the top of the page then the "Request New Personality" button....

Hi,

To see the channel output list, which shows the DMX values (0-255), press the "On Screen" button below the arrow keys and select A [Patch by DMX]. You can then scroll up or down the list to find the channels/fixtures you are working on.

Hope this helps.


Gregory

the four windows are the same grey as the rest of the program. This usually happens when you haven't run Visualiser as administrator. The patch is an interface to DirectX, which used to be part of Windows, and it needs full administrator privileges to work. To run as administrator: right click on t...

Please look at this topic: http://avolitesshop.co.uk/phpBB3/viewtopic.php?t=888

Please look at this topic: http://avolitesshop.co.uk/phpBB3/viewtopic.php?t=888