This is the first screen that appears: https://i.ibb.co/6D2wCdC/IMG-1157.jpg When this is on, I keep Delete pressed to enter the page I showed before where it says "press Ctrl + S" I've tried with an external keyboard but same story: It lets me press Delete in this page but won't respond a...

Un update: the wing is not unresponsive, buttons do work, display won't

Hi everyone, I have a problem I just can't figure out and wanted to try something before shipping the console away. I have a Pearl Expert with Touch wing running v8.0, but the Touch wing doesn't react and shows only straight lines on the display as you can see: https://i.ibb.co/HgJpvkq/IMG-1145.jpg ...