Search found 68 matches

by phb
10 Feb 2020, 09:41
Forum: Avolites Consoles
Topic: Titan Simulator Internet Activation
Replies: 3
Views: 465

Re: Titan Simulator Internet Activation

We're currently experiencing issues with internet activation - please use manual activation instead.
by phb
30 Jan 2020, 15:12
Forum: Avolites TitanOne Support
Topic: Can't open the trigger window
Replies: 3
Views: 263

Re: Can't open the trigger window

Unfortunately not. To help verify what's going on, you could disable the external screen (under [System]) to ensure that the triggers window is opening on the screen you're expecting. If you still can't see it after that there might be something more wrong.
by phb
30 Jan 2020, 10:26
Forum: Avolites TitanOne Support
Topic: Can't open the trigger window
Replies: 3
Views: 263

Re: Can't open the trigger window

Are you sure it isn't opening on a secondary screen?
by phb
27 Jan 2020, 08:22
Forum: Avolites TitanOne Support
Topic: PAR RGB white color correction
Replies: 2
Views: 253

Re: PAR RGB white color correction

Hello, The mapping of a given chromaticity ("white") to an RGB triple is a slightly complex process, and is dependent on a number of factors such as the RGB colour space used and the white point selected. The article that you've quoted gives the formula for determining Luminance from Linea...
by phb
25 Jan 2020, 20:29
Forum: General Discussion
Topic: [Bug Report] Live edit of mode 3 cues
Replies: 1
Views: 1143

Re: [Bug Report] Live edit of mode 3 cues

Hi Charles,

Thanks for the report, I've logged this as a bug in our system. We'll hope to be able to resovle this in a future release of Titan.

Best,

Peter
by phb
23 Jan 2020, 11:31
Forum: Avolites Consoles
Topic: Deleting Show files locally on Arena v11.4
Replies: 2
Views: 344

Re: Deleting Show files locally on Arena v11.4

Delete the files in "D:\Show Files" by using Explorer (Tools -> Folders). You should find that explorer opens to the correct folder by default.
by phb
23 Jan 2020, 10:04
Forum: Avolites TitanOne Support
Topic: Pixel mapper control dimmer, not colour
Replies: 4
Views: 2255

Re: Pixel mapper control dimmer, not colour

Can you explain in a little more detail? Patch new dimmers to dummy addresses that don't control any lights in your rig. Run the pixel map effect on those dimmers. Use DMX triggers from the dummy addresses you patched to trigger cues. Did Avolites already add this function with the new software ver...
by phb
17 Jan 2020, 16:30
Forum: Avolites Consoles
Topic: Playback Modes
Replies: 2
Views: 287

Re: Playback Modes

If you're only planning on using one fader at once, then simply set Mode 2 with RGB=the colour you want. So a fader for Red would contain RGB=(100, 0, 0). Then it will crossfade out other colours to the colour of the fader. If you want to use the faders at the same time they will interfere unfortuna...
by phb
17 Jan 2020, 16:22
Forum: Avolites Consoles
Topic: Personality files
Replies: 2
Views: 256

Re: Personality files

1. User personalities have (User) appended to the fixture name. You cannot easily otherwise determine the actual file from which a personality was read.
2. You cannot have two custom personalities with the same name for a given fixture.
3. Use exchange.
by phb
15 Jan 2020, 13:24
Forum: Avolites TitanOne Support
Topic: cant update titan one
Replies: 6
Views: 450

Re: cant update titan one

Strange, all of the download links on that page work for me. Are you logged in? Could you send a screenshot of the exact message you're getting, including the address bar of the browser?
by phb
15 Jan 2020, 11:25
Forum: Avolites TitanOne Support
Topic: cant update titan one
Replies: 6
Views: 450

Re: cant update titan one

Where are you trying to download the older versions from?
You should be able to find older versions here: https://www.avolites.com/software/downl ... n-pc-suite
by phb
13 Jan 2020, 11:45
Forum: Avolites TitanOne Support
Topic: Can't Save Show File
Replies: 1
Views: 271

Re: Can't Save Show File

Could we get the logs and showfile please?
(Tools -> Additional Programs -> Log Collector -> Create ticket at https://www.avolites.com/software/help-desk )
by phb
08 Jan 2020, 10:31
Forum: General Discussion
Topic: [Bug Report] color filter dont work v12
Replies: 3
Views: 767

Re: [Bug Report] color filter dont work v12

This issue has been fixed in Titan V12.1.
by phb
08 Jan 2020, 10:29
Forum: General Discussion
Topic: Pixelmap effect in a Key Shape Frame, is this possible?
Replies: 3
Views: 720

Re: Pixelmap effect in a Key Shape Frame, is this possible?

Have you considered using a chase with the BPM set appropriately?
by phb
08 Jan 2020, 10:20
Forum: Avolites Consoles
Topic: pixel mapper layout
Replies: 7
Views: 1008

Re: pixel mapper layout

Just a note to say that if the personality is incorrect (has the pixels in the wrong order) you can get it fixed by using the bug reporting facility on https://personalities.avolites.com

Best