Search found 40 matches

by phb
27 Sep 2019, 11:59
Forum: Avolites Consoles
Topic: Titan Remote V11 problems
Replies: 16
Views: 2462

Re: Titan Remote V11 problems

We've used a number of the showfiles we've been sent to try and improve the reliability of the remote. There will be a new version of the remote released alongside the upcoming release of Titan V12, which will include a number of the fixes we've been able to implement. We expect that this will signi...
by phb
23 Sep 2019, 14:58
Forum: Avolites TitanOne Support
Topic: keyframe shapes act as chase (wait for go)
Replies: 5
Views: 643

Re: keyframe shapes act as chase (wait for go)

Yeah, that part was the reasons I wanted to step through the frames manualy, because it is a live band and they don't always stick to the same tempo. With a BPM master assigned to the keyframe shape, adjusting the BPM master to match the tempo du jour selected by the band will allow you to easily m...
by phb
04 Sep 2019, 10:59
Forum: Avolites Consoles
Topic: Tiger Touch II date/time and licence problem
Replies: 2
Views: 292

Re: Tiger Touch II date/time and licence problem

Sounds like the motherboard CMOS battery that maintains BIOS settings, including the date & time, might be flat. Replacement on a TT2 is if I recall a standard CR2032 (check what's fitted at present and replace like-for-like).
by phb
02 Sep 2019, 11:10
Forum: Avolites TitanOne Support
Topic: keyframe shapes act as chase (wait for go)
Replies: 5
Views: 643

Re: keyframe shapes act as chase (wait for go)

No, a keyframeshape cannot be made to wait for go.

I would recommend using a BPM master to modify the rate of the effect if you want to proceed using a keyframe shape.
by phb
28 Aug 2019, 16:27
Forum: Avolites TitanOne Support
Topic: Importing Persoality
Replies: 3
Views: 225

Re: Importing Persoality

The personality library available for download is updated nightly, so simply download the latest available installer and run it. This will take care of updating all available personalities to their latest versions in your library.
by phb
28 Aug 2019, 15:58
Forum: Avolites TitanOne Support
Topic: Importing Persoality
Replies: 3
Views: 225

Re: Importing Persoality

The fixture library is provided as a combined package containing every personality available from the personality website; you shouldn't need to install any you download from the website manually. To update the combined package, download and install the latest version of the Personality LIbrary from...
by phb
14 Aug 2019, 11:22
Forum: Avolites Consoles
Topic: Titan Remote V11 problems
Replies: 16
Views: 2462

Re: Titan Remote V11 problems

We are currently looking into issues with the Remote, and hope to release an update soon that may help resolve some of the issues that people have been experiencing. If you have examples of specific show files that do not load on your remote, please could you file a help desk ticket at https://www.a...
by phb
05 Aug 2019, 12:31
Forum: Avolites Consoles
Topic: Multy cell effect editing problems
Replies: 2
Views: 422

Re: Multy cell effect editing problems

I wasn't able to reproduce this in 11.3 release. Could you confirm exactly which fixtures you're using, and how you're deselecting / reselecting the group?

Thanks,
by phb
05 Aug 2019, 11:35
Forum: Avolites Consoles
Topic: Renaming pages
Replies: 4
Views: 1151

Re: Renaming pages

It's possible you are affected by a known issue (#81360) wherein some old show files have page names that are not saved / loaded correctly, resulting in modifications to them being lost after re-loading the show. This is an issue that has been identified and resolved recently, and we are hoping to r...
by phb
29 Jul 2019, 17:42
Forum: Avolites TitanOne Support
Topic: worlde easycontrol 9 midi console
Replies: 6
Views: 600

Re: worlde easycontrol 9 midi console

USB MIDI will be available on all hardware except TitanOne and T1, so yes, Titan Mobile will be supported.

Best,
by phb
29 Jul 2019, 17:36
Forum: Avolites TitanOne Support
Topic: worlde easycontrol 9 midi console
Replies: 6
Views: 600

Re: worlde easycontrol 9 midi console

Hi Jeroen,

Support for USB MIDI devices on consoles is currently scheduled to be included in the upcoming V12.0 release of Titan. However, USB MIDI will require T2 (or higher) hardware; it will not be available for the TitanOne or T1.

Hope this helps

Best,
by phb
29 Jul 2019, 13:26
Forum: Avolites Consoles
Topic: Copy Linked Cue Lists
Replies: 5
Views: 429

Re: Copy Linked Cue Lists

Interesting - I'm not able to reproduce this even when adding cues via [Unfold].

If you are able to reproduce this on a specific console it'd be useful if you could open a helpdesk ticket and attach the showfile and logs so we can investigate further.

Thanks,
by phb
29 Jul 2019, 13:14
Forum: Avolites Consoles
Topic: Multi cell effects not importing
Replies: 5
Views: 440

Re: Multi cell effects not importing

Having said the above, I've just noticed that if in step 3 if you don't record using the type-group but with the fixture directly (i.e. omit [Group]) then the effect is not run correctly on the cells. Thanks for bringing this to our attention - we'll seek to rectify this in a future software version.
by phb
29 Jul 2019, 13:07
Forum: Avolites Consoles
Topic: Multi cell effects not importing
Replies: 5
Views: 440

Re: Multi cell effects not importing

Hi Urban, Thanks for noting this. We're currently investigating some unexpected behaviour when importing cues containing multi-cell effects, but it seems likely that there is some erroneous behaviour here, particularly if the shape was recorded using a group or type group. Meanwhile, please could yo...
by phb
29 Jul 2019, 13:06
Forum: Avolites Consoles
Topic: Copy Linked Cue Lists
Replies: 5
Views: 429

Re: Copy Linked Cue Lists

Thanks. Cuelist cue legends not being copied during link copy is a bug that we hope to address in a future software release; apologies for the inconvenience. I'm not able to reproduce the behaviour with new cues not appearing in linked cuelists - could you confirm what steps you're following to caus...