I am sending the log files now via we transfer

at this point the Tiger touch II will boot up and the external mouse will move on the screen but it will not access any of the icons and will not execute any commands. The touch screen shows icons but will not activate them by touch. In addition the faders, buttons, knobs are all NOT operational.

I have a Tiger Touch II less that 1 yr old in a 1600 seat room. Using three DMX universes. The console locked up yesterday after thirty minutes on not allowing me to access any of its features. Faders, buttons knobs all un-resposive. Tried to reset board, drivers, powered off then back on. Shut down...