Search found 33 matches

by Kully
19 Jun 2019, 17:13
Forum: Avolites Consoles
Topic: Block shapes problem
Replies: 3
Views: 825

Re: Block shapes problem

Have you been able to reproduce the problem with the steps provided by Peter?
by Kully
19 Jun 2019, 17:10
Forum: Avolites Consoles
Topic: Release attributes not releasing over time
Replies: 3
Views: 820

Re: Release attributes not releasing over time

I have two “dimmer” attributes on some of my fixtures. Release time works fine on colour and one of the intensity dimmers (over a timed period of 2s they slowly fade back to their previous values, but the other dimmer attribute simply “snaps” back to its previous value. Could you provide us with fo...
by Kully
22 Feb 2019, 17:21
Forum: Avolites Consoles
Topic: Tiger Touch II
Replies: 5
Views: 884

Re: Tiger Touch II

I have sent instructions via email.
by Kully
22 Feb 2019, 16:46
Forum: General Discussion
Topic: Need help transferring settings.
Replies: 2
Views: 1021

Re: Need help transferring settings.

You can copy/move the Titan folder located in my Documents to the same directory on your new machine. This will contain all show files and custom created personalities.
by Kully
22 Feb 2019, 16:38
Forum: Avolites Consoles
Topic: Tiger Touch II
Replies: 5
Views: 884

Re: Tiger Touch II

Could you send the logs as requested and attach a picture of the internal motherboard so I can see which hardware your console has.
by Kully
22 Feb 2019, 15:56
Forum: Avolites Consoles
Topic: Tiger Touch II
Replies: 5
Views: 884

Re: Tiger Touch II

Can you email me your console logs to support@avolites.com I will then be able to take investigate this further. Logs can be collected via the following: Tools Menu > Additional Programs > Log Collector. You will need to save this to a removable USB pen drive and upload the Zipped folder using WeTra...
by Kully
10 Jan 2019, 15:57
Forum: Avolites TitanOne Support
Topic: Titan One
Replies: 1
Views: 1331

Re: Titan One

by Kully
08 Jan 2019, 17:34
Forum: Avolites Consoles
Topic: Maximum output resolution Quartz
Replies: 2
Views: 670

Re: Maximum output resolution Quartz

1920 X 1080
by Kully
22 Nov 2018, 12:11
Forum: Avolites TitanOne Support
Topic: DMX settings not saved
Replies: 2
Views: 1389

Re: DMX settings not saved

Press [Disk] > [New Show] > Wipe DMX Settings ON and then click OK.

If you experience further issues with this, we can arrange for a Team Viewer session to investigate this further. However, this should fix the issue.
by Kully
21 Nov 2018, 11:49
Forum: Avolites TitanOne Support
Topic: Playbacks problem
Replies: 1
Views: 1221

Re: Playbacks problem

You can try changing the fade in and out times for each cue https://www.youtube.com/watch?v=elpBIDwI2t0 There is a large number of training/tutorial videos available on our YouTube page. I would strongly recommend watching these videos, especially the Avolites Titan Academy playlist. https://www.you...
by Kully
12 Nov 2018, 12:39
Forum: Avolites TitanOne Support
Topic: Remote app
Replies: 4
Views: 1479

Re: Remote app

I would strongly recommend using a private wireless LAN that is not connected to the Internet to avoid potential networking issues.
by Kully
12 Nov 2018, 12:28
Forum: Avolites Consoles
Topic: Tiger Touch stuck in Run mode
Replies: 5
Views: 950

Re: Tiger Touch stuck in Run mode

You could also try plugging this panel directly into the USB port on the outside of the console. This will connect the panel directly to the Motherboard.
by Kully
10 Oct 2018, 15:32
Forum: General Discussion
Topic: Avolites titan license
Replies: 1
Views: 1758

Re: Avolites titan license

Hi,

Could you provide me with the serial number of the console please and send this information to kully@avolites.com please.
by Kully
18 Sep 2018, 10:40
Forum: Avolites TitanOne Support
Topic: titan remote v11 doesn't import some of the handle legends
Replies: 1
Views: 1105

Re: titan remote v11 doesn't import some of the handle legends

Are you trying to open a show file that was created in a previous software version?
by Kully
18 Sep 2018, 10:39
Forum: Avolites Consoles
Topic: upgrading pearl v10 to v 11
Replies: 1
Views: 622

Re: upgrading pearl v10 to v 11

Hi, Please ensure the console has a minimum of 4GB RAM. Show files are cross compatible between consoles running the same/above versions of Titan. However, show files saved in a recent version will not work in previous versions. If you go to [Open Workspace Window] - [Show Library], you will be able...