Search found 31 matches

by Kully
22 Feb 2019, 17:21
Forum: Avolites Consoles
Topic: Tiger Touch II
Replies: 5
Views: 593

Re: Tiger Touch II

I have sent instructions via email.
by Kully
22 Feb 2019, 16:46
Forum: General Discussion
Topic: Need help transferring settings.
Replies: 2
Views: 458

Re: Need help transferring settings.

You can copy/move the Titan folder located in my Documents to the same directory on your new machine. This will contain all show files and custom created personalities.
by Kully
22 Feb 2019, 16:38
Forum: Avolites Consoles
Topic: Tiger Touch II
Replies: 5
Views: 593

Re: Tiger Touch II

Could you send the logs as requested and attach a picture of the internal motherboard so I can see which hardware your console has.
by Kully
22 Feb 2019, 15:56
Forum: Avolites Consoles
Topic: Tiger Touch II
Replies: 5
Views: 593

Re: Tiger Touch II

Can you email me your console logs to support@avolites.com I will then be able to take investigate this further. Logs can be collected via the following: Tools Menu > Additional Programs > Log Collector. You will need to save this to a removable USB pen drive and upload the Zipped folder using WeTra...
by Kully
10 Jan 2019, 15:57
Forum: Avolites TitanOne Support
Topic: Titan One
Replies: 1
Views: 773

Re: Titan One

by Kully
08 Jan 2019, 17:34
Forum: Avolites Consoles
Topic: Maximum output resolution Quartz
Replies: 2
Views: 463

Re: Maximum output resolution Quartz

1920 X 1080
by Kully
22 Nov 2018, 12:11
Forum: Avolites TitanOne Support
Topic: DMX settings not saved
Replies: 2
Views: 878

Re: DMX settings not saved

Press [Disk] > [New Show] > Wipe DMX Settings ON and then click OK.

If you experience further issues with this, we can arrange for a Team Viewer session to investigate this further. However, this should fix the issue.
by Kully
21 Nov 2018, 11:49
Forum: Avolites TitanOne Support
Topic: Playbacks problem
Replies: 1
Views: 747

Re: Playbacks problem

You can try changing the fade in and out times for each cue https://www.youtube.com/watch?v=elpBIDwI2t0 There is a large number of training/tutorial videos available on our YouTube page. I would strongly recommend watching these videos, especially the Avolites Titan Academy playlist. https://www.you...
by Kully
12 Nov 2018, 12:39
Forum: Avolites TitanOne Support
Topic: Remote app
Replies: 4
Views: 989

Re: Remote app

I would strongly recommend using a private wireless LAN that is not connected to the Internet to avoid potential networking issues.
by Kully
12 Nov 2018, 12:28
Forum: Avolites Consoles
Topic: Tiger Touch stuck in Run mode
Replies: 5
Views: 671

Re: Tiger Touch stuck in Run mode

You could also try plugging this panel directly into the USB port on the outside of the console. This will connect the panel directly to the Motherboard.
by Kully
10 Oct 2018, 15:32
Forum: General Discussion
Topic: Avolites titan license
Replies: 1
Views: 1249

Re: Avolites titan license

Hi,

Could you provide me with the serial number of the console please and send this information to kully@avolites.com please.
by Kully
18 Sep 2018, 10:40
Forum: Avolites TitanOne Support
Topic: titan remote v11 doesn't import some of the handle legends
Replies: 1
Views: 894

Re: titan remote v11 doesn't import some of the handle legends

Are you trying to open a show file that was created in a previous software version?
by Kully
18 Sep 2018, 10:39
Forum: Avolites Consoles
Topic: upgrading pearl v10 to v 11
Replies: 1
Views: 460

Re: upgrading pearl v10 to v 11

Hi, Please ensure the console has a minimum of 4GB RAM. Show files are cross compatible between consoles running the same/above versions of Titan. However, show files saved in a recent version will not work in previous versions. If you go to [Open Workspace Window] - [Show Library], you will be able...
by Kully
12 Sep 2018, 16:09
Forum: Avolites TitanOne Support
Topic: Quartz and resolume Arena
Replies: 1
Views: 751

Re: Quartz and resolume Arena

You can connect the Quartz to the machine running Arena via Cat5. Ensure both machines are on the same IP range too. There is also a video detailing how to set this up on YouTube.

https://www.youtube.com/watch?v=hG0qcR6DpSg
by Kully
11 Sep 2018, 10:29
Forum: Avolites TitanOne Support
Topic: Avolites version 11 cuelist issue
Replies: 10
Views: 1980

Re: Avolites version 11 cuelist issue

Naleraq wrote:
Kully wrote:Hi,

I had this issue the other day too, I resolved this by clicking 'Renumber all Cues' and then entering the values again. Give this a try.


Hey I tried your advice but it didn't work for me.



Could you email me your show file to support@avolites.com please, Will take a look at this.