Why can't mode 2 fader be used within a cue list?

Pro Dj Tap software by TCSupply, was just installed into my network. Can anyone help me get started with it. How can I attach it to a cue list? It is supposed to be able to automatically launch cue stacks by the use of the SMTPE. I am using the tiger touch 2.

I was being vague on purpose. Wasn't looking for a fix for the random issues I have, will contact Avo for a solution. Just wanted to know if anyone else has something that can be considered and inconsistent software issue or issues.

Does anyone else have an issue with the Titan software being inconsistent?