Please email me the serial number of your console so we can assist you. Ric@avolites.com
Thanks
Search found 27 matches
- 12 Apr 2022, 18:46
- Forum: General Discussion
- Topic: Dongle Not Found. after Library Update
- Replies: 11
- Views: 28141
- 14 Mar 2017, 10:57
- Forum: Avolites Consoles
- Topic: Fail Boot Pearl 2010
- Replies: 3
- Views: 5057
Re: Fail Boot Pearl 2010
If however you would like to purchase a Genuine console please email me your details so we can get in touch with you.
ric@avolites.com
Ric
ric@avolites.com
Ric
- 14 Mar 2017, 10:53
- Forum: Avolites Consoles
- Topic: Fail Boot Pearl 2010
- Replies: 3
- Views: 5057
Re: Fail Boot Pearl 2010
The photographs shown indicate that this console is a counterfeit product and as such is an illegal copy of the Avolites Pearl series of consoles. The supplier of the console has infringed Software Copyright and the Avolites Mark. Avolites offers no support for counterfeits and actively encourages a...
- 12 Jan 2016, 11:53
- Forum: General Discussion
- Topic: Dongle Not Found. after Library Update
- Replies: 11
- Views: 28141
Re: Dongle Not Found. after Library Update
I think this problem is now resolved, however if anyone ever needs help with fixing a "Dongle Not Found" there is a datasheet here for PC Suite software: http://www.avolites.com/support/titan-troubleshooting#262874-faq-10031---titan-one-and-titan-mobile-fixing-dongle-not-found-after-softwa...
- 31 Aug 2015, 22:09
- Forum: General Discussion
- Topic: Dongle Not Found. after Library Update
- Replies: 11
- Views: 28141
Re: Dongle Not Found. after Library Update
Please can you send me the serial number of your console so,I can close the support enquiry and so we can help you in the future, you can pm me, email me ric@avolites.com or post it here.
Thanks
Ric
Thanks
Ric
- 29 Aug 2015, 20:52
- Forum: General Discussion
- Topic: Dongle Not Found. after Library Update
- Replies: 11
- Views: 28141
Re: Dongle Not Found. after Library Update
Confirming that I am still waiting for the serial number of your console and the log files.
Thanks
Thanks
- 29 Aug 2015, 17:11
- Forum: General Discussion
- Topic: Dongle Not Found. after Library Update
- Replies: 11
- Views: 28141
Re: Dongle Not Found. after Library Update
Please also let me know the serial number of your desk. You can message me this, or email
Thanks Ric
Thanks Ric
- 29 Aug 2015, 08:35
- Forum: General Discussion
- Topic: Dongle Not Found. after Library Update
- Replies: 11
- Views: 28141
Re: Dongle Not Found. after Library Update
So I can help you can you let me know the software version you are running and also send me the log files from your console.
Thanks
Thanks
- 22 Nov 2014, 06:09
- Forum: Avolites Consoles
- Topic: License days remaining?
- Replies: 4
- Views: 4335
Re: License days remaining?
You need to apply for a licence here using the following link
http://www.avolites.com/software/downlo ... e-software
http://www.avolites.com/software/downlo ... e-software
- 24 Jul 2014, 16:31
- Forum: Avolites Consoles
- Topic: Licensing Tips, FAQ's and notes
- Replies: 0
- Views: 44693
Licensing Tips, FAQ's and notes
Titan Licensing FAQ’s including “Dongle Not Found” Dongle Not Found The message “Dongle Not Found” after installing Titan version 7.4 or above is probably because you have not upgraded your panel firmware, a warning is shown about this in Titan Health Check, but this is sometimes missed, please powe...
- 24 Jul 2014, 16:22
- Forum: Avolites Consoles
- Topic: Two separate programmers?
- Replies: 9
- Views: 7006
Re: Two separate programmers?
You can use the app on an iPad, in the app store select the iPhone only option.
- 29 Jun 2014, 17:26
- Forum: Avolites Consoles
- Topic: Pearl 2010 usb
- Replies: 6
- Views: 7335
Re: Pearl 2010 usb
Hi there
Can you pm me the serial number of your console, I can then guide you better
Thanks
Can you pm me the serial number of your console, I can then guide you better
Thanks
- 12 Apr 2014, 20:01
- Forum: Avolites Consoles
- Topic: what is a license in v7
- Replies: 10
- Views: 7848
Re: what is a license in v7
Just to reconfirm we want and do support all genuine users. Version 7.4 and 7.5 do not have timeouts , they require a simple licensing operation through our web site and this takes perhaps 5 minutes. From this we immediately issue a 14 day license and within 4 days (generally within hours) this is ...
- 12 Apr 2014, 07:49
- Forum: Avolites Consoles
- Topic: what is a license in v7
- Replies: 10
- Views: 7848
Re: what is a license in v7
Hello Morgan Free, Please PM me the details of the owner of the console you wish to borrow and I will contact them to about version Titan version 7.4 installation to ensure they are fully up to date. The licensing system ensures genuine owners can always upgrade whilst owners of copy products are de...
- 08 Mar 2014, 18:11
- Forum: Avolites Consoles
- Topic: 7.3 upgrade no dmx output Sapphire
- Replies: 15
- Views: 10627
Re: 7.3 upgrade no dmx output Sapphire
No, once you have a full license this will persist even if you change versions. If you are asked for the license again then use the token file which was emailed to you