Unfortunately some last minute changes in v1.0 software had an undesired effect and new faults were accidentally introduced. If you haven't already downloaded v1.0 then please wait for v1.1 to be released. If you have installed v1.0 then please click here http://www.avolitesdownload.com/Downloads/Di...

Bob, Thank you for taking the time to make a post on the forum. You should, by now, have received a reply from me regarding your requests. The purpose of this forum is to make it possible for you, our clients, to seek help with any matters related to console operation, and where possible, to provide...

Thanks for reporting this problem.

The workaround is to Include the memory in Blind Mode.

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Avolites Software team.

Thanks for reporting this problem. An error was accidentally introduced in the sg.dat shape file recently. This causes the shape names to be incorrectly formatted and produces corruption of the shape names in the shape selection menu. The problem is confined to the display and does not affect the pl...

I suggest that you get the desk serviced by Avolites. Please contact Nick at avolites dot com

Over the last three years we have carried out various fixes and added some new features to the Sapphire software. We plan to make a formal release of this software in the near future but not before it is thoroughly tested and not before the documentation has been updated. If you wish to try out this...

Please email the software version so that we can trace the fault.

If possible also email the show files (avo.sys and mempool.sys) together with an indication of the current roller page and a list of the active playbacks, just before the crash.

Thanks