Hello,
The log file analysis let us know that it was a hardware problem and Avolites sent us a new ups card very quickly.
So thanks to Avolites, his repair service is very efficient.
Eric

hello, i am a TT pro new french user ( sorry for my english..) it's strange, i have the same problem : an huge " dongle not found" message wich appears sometimes. The ups panel sometimes appears in the usb expert list with a green icon, sometimes not. And it's with Titan 6.2. The repairs s...