I did format the USB drive,(I'm assuming that is what you mean). I formatted it on my desk top then put it in the console, I'm assuming that would be the same as doing it on the console.

*update.... I updated the bios, and tried 4 different brands and sizes of USB drives. Nothing worked, then literally as I was writing a e-mail back to Avolites it hit me. I don't know why it never crossed my mind but I thought about trying the drive that had the recovery files on it that was Velcroe...

I'm in the states

I was finally able to find time to buy a new non sandisk but it still isn't showing anything. Looks like I will have to find a way to call the uk. Also, I'm assuming this problem is related to why Ive never been able to save my shows either. I had to do a full recovery with the last update and it di...

I knew I was going to have troubles with this update, I have shows coming up and I'm in big trouble if I can't get this going soon. I am currently also using a sandisk drive so I guess I need to try another brand drive?

I just got the temporary license for my tiger touch and now I am trying to get the token file for the full license but it's not giving me a drive to select to save it to. I'm assuming this would also do with why I have never been able to save a show file before either. The console does detect it in ...

I have talked with brad here in the states, he was very helpful trying to help diagnose and trouble shoot the problem but for some reason I can't get ahold of him to get any updates. With our situation I need to move on to somewhere else to find a solution. As of now all I can come up with is the do...

The last time my tiger touch was working I shut it down as normal then the next day when I started it up it says dongle not found. I've done upgraded and downgraded versions, and did the recovery. I have a sold out concert this saterday and we are in kinda a panic to get this fixed ASAP. Any ideas?

Ok, you're the best! I finally figured it out. Thanks!!

Mode 2 still overrides the other color, it just fades it out as you bring the next in. @50% they are both there but it seems there should be a better way to do this.

I recently upgraded from a classic pearl tiger to the tiger touch. I'm having trouble saving a cue so I can blend 2 or more colors of LEDs on a rgbw par. I was able to do it on my old console but for some reason it just cancels the other color when I raise the next fader. There has got to be an easy...

Sorry I think my terminology is screwed up. I've backed up my console's memory, but I guess I think of saving a show as saving a preprogramed show or act. For example I've seen national acts come to our venue that have multiple saved shows for each song the band plays. I'm sorry if I am just making ...

I run a very "on the fly" show. I've never saved a show. I just use what i have programed on the roller to go with the band on stage.

wow if that is the case I am at a loss for words, I dont understand why someone would design something to do that.... I am still a bit of a rookie on the Pearl and I think I've taught myself to run it a bit different that normal for what I use it for. I do not know exactly what you mean by an older ...

there is 30 dimmer channels, 6 small scanners, 3 moving heads, 5 strobes, fog machine. I did notice while trying to clean anything up I dont use, when I view the patch on the "VDU" screen it still shows on the list of fixtures on the right side of the screen that I do not use anymore and t...