We have been working hard on meeting the release date for V10 , and many of you have seen the great features that it contains which has resulted in positive reviews from those that have had the opportunity to work with V10 beta. However we have also found a number of desirable improvements that we f...

We are taking note of this discusion......

Hi all We are aware of this issue with some V6 shows and want to apologise for this. A significant part of the software team is working on a solution, which we will send out as soon as we feel confident it resolves this. Either Oliver or myself will update this thread to keep you informed Again apol...

Lowlandfreak I would like to apologize on behalf of Avolites regarding this issue. We have procedures in place to make sure protective film is removed, clearly they have broken down in production. Can you send me the serial number of the console so I can trace back which operators need more training...

There are no software updates planned at this moment, which indeed means the Power Cube will only support one Artnet Universe The reasons for this is as follows All the hard work has payed off since we have not had any reports of bugs (well that will jinx it now) The firmware team has been chained t...

As the manual indeed states,

The current software version only supports one Art-net universe
However the universe is available on both XLR sockets

At the moment there is no planned date for a software release.

JB

We will be launching the Tiger Touch at Plasa 2009 start which is Sunday the 13th of September We are all very excited about this product We will also me showing exiting stuff for the Expert and the Powercube. For first hand and info and a chance to play with it come and see it at Plasa The PLSN pic...

11.37 after kicking the server it works again :roll:
need to develop a remote operated leg :wink:
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We are aware that the download site is down.
We hope to resolve this asap

JB

Hi Dan

The Upgrade has been long coming, we wanted to be sure we had found "all" the niggling issues.

If coming in is an option I would take it, as you can get some training on Titan and hit the ground running.

Hi Dan Sorry to hear you have issues with the Expert. In order to get Titan on your console there are two options. 1- You send the console in and we will install the Titan upgrade and all the hardware upgrades for free. provided the console is with us before 11.00AM we will ship it the next day. Som...

Titan is now available for the Pearl Expert the upgrade giving many software features including attribute fades and delays, fixture overlap mode, playbacks on preset faders and fixture exchange and copy making it easy to change fixture type or add more fixtures into an existing show. One expert owne...

Most forum dwellers are to young to know the RQ60 Anyhow, you are looking at a hardware issue, either the D>A is not doing its thing or the multiplexer both on the D>A or A>D card I used to exchange chips with is neigbour and see which one moved the problem. Anyhow if you give Adam a call at Avolite...

We have been working on getting the website back up since Saturday evening. :cry: Unfortunately the problem is outside of Avolites :twisted: and thus we have no view on when this will be resolved. But help is at hand... If you follow this link you actually get to our bit which works fine :lol: http:...

Hi all Here is some more data on the Pearl Expert roller issues. :cry: We have had occasional problems with the roller which shows themselves in different ways we are very sorry for this inconvenience and will try to resolve the issues as soon as possible. :oops: Spinning but no roller page change: ...

About the screen mount. Since last week we are shipping a screen arm which only fits the Expert and allows a VESA mount 75 or 100 LCD screen either 15" or 17" to be fitted. The screen arm on its own is part number 1374-0070 A 15" screen with the arm is part number 30-01-9905 contact s...