Search found 1298 matches

by Gregory
08 Feb 2024, 18:04
Forum: General Discussion
Topic: Timeline "move early"
Replies: 1
Views: 917

Re: Timeline "move early"

If you are adding a cue to a timeline manually there is an option for Create Preload Trigger , this is shown in softkey D when pressing Record followed by the timeline handle or when using the + button in the Timeline window and selecting either the New Playback or Existing Playback options. It will...
by Gregory
15 Nov 2023, 17:26
Forum: Avolites Consoles
Topic: TIGER TOUCH 2 ''DONGLE NOT FOUND''
Replies: 1
Views: 7944

Re: TIGER TOUCH 2 ''DONGLE NOT FOUND''

Which software version is installed on the console and was the console working normally recently? The serial number of the console might also be useful to determine which hardware revision of the console you have. As a starting point perhaps open USB Expert Console from the Tools > Control Panel men...
by Gregory
15 Nov 2023, 16:53
Forum: Avolites Consoles
Topic: T3 on Windows 11 PC Suite 11.4
Replies: 3
Views: 11216

Re: T3 on Windows 11 PC Suite 11.4

To confirm hardware like the T3 (or T2 before it) requires both the correct drivers so that it can be installed as a valid device in the operating system and support in the software so that it knows what to do with it i.e. what buttons should do or what ports are available. For this reason you will ...
by Gregory
04 Nov 2023, 18:15
Forum: General Discussion
Topic: Titan Remote v16 not available
Replies: 2
Views: 10100

Re: Titan Remote v16 not available

Unfortunately we have had issues creating and submitting a new version of the iOS remote. We have been updating our systems and procedures to bring them inline with recent requirements which should hopefully allow us to publish a new version of the app. I don’t know exactly when this work will be co...
by Gregory
28 Jun 2023, 17:24
Forum: Avolites Consoles
Topic: Override a playback with 0 values
Replies: 1
Views: 13572

Re: Override a playback with 0 values

Some things you could try are: ⋅ Set both playbacks to lower priority, this should allow you to use swop without affecting other playbacks. ⋅ Use a shape instead of the odd/even chase as this should be able to override the underlying attribute value. A key frame shape might be be...
by Gregory
10 May 2023, 23:11
Forum: Avolites TitanOne Support
Topic: Pauze cue stack when fader down (see topic)
Replies: 1
Views: 12813

Re: Pauze cue stack when fader down (see topic)

If it is a cue list with colour shapes you might be able to change the playback options so the size of the shape is controlled by the fader. The default setting will do this for just HTP shapes which would be why you would see different behaviour with dimmer shapes. In the more general case there is...
by Gregory
10 May 2023, 22:58
Forum: General Discussion
Topic: Plans on switching from .NET Framework to .NET core?
Replies: 1
Views: 13170

Re: Plans on switching from .NET Framework to .NET core?

Some of the Titan applications make use of functionality that was not included in the original .NET Core. Even though some of this may now be possible in .NET 6/7 these may still not have cross platform support. There are potentially other benefits to migrating so it is not out of the question but a...
by Gregory
19 Mar 2023, 03:30
Forum: Avolites Consoles
Topic: Arena disk
Replies: 1
Views: 12921

Re: Arena disk

As a precaution please ensure that you have any show files you need and custom personalities backed up to a USB stick, they can be found on the D drive. It certainly suggests that the internal SSD of the console might be failing however assuming it is a SATA drive you could check both data and power...
by Gregory
12 Mar 2023, 20:45
Forum: Avolites Personality Builder
Topic: Personality Builder DL Links Broken
Replies: 2
Views: 12145

Re: Personality Builder DL Links Broken

Where is the link you were trying to use? I tried the link on this page and it seemed to work as expected. It will redirect to a login page if you are not already logged into the website, so you could try logging in first in case that is a problem.
by Gregory
12 Mar 2023, 12:22
Forum: Avolites Consoles
Topic: Deleting User in a show
Replies: 1
Views: 12883

Re: Deleting User in a show

Sorry, there isn't currently a function to delete users. As an alternative you could start a new show and import only the users, playbacks and fixtures required.
by Gregory
05 Mar 2023, 19:32
Forum: Avolites Consoles
Topic: Quartz V1
Replies: 2
Views: 13419

Re: Quartz V1

The console should still be supported by the latest software version, v16.0, assuming that is equipped with an AvoKey . As you may have seen on the Product Support Policy page V1 is actually slightly beyond its official support period with V2 to join it at the end of this year. Not sure about upgrad...
by Gregory
24 Feb 2023, 11:01
Forum: Avolites Consoles
Topic: Unlock all dmx universes
Replies: 2
Views: 12689

Re: Unlock all dmx universes

There is no all universe unlock that can be purchased, the Editor AvoKey is akin to the T1 being only a single DMX line with no option to expand it. The alternatives are the T2 which is two lines or the Titan Mobile which is as many universes as the consoles are.
by Gregory
15 Feb 2023, 14:24
Forum: Avolites Consoles
Topic: Arena Screen
Replies: 1
Views: 12426

Re: Arena Screen

Sorry, I'm not sure, you could try contacting Avolites support/service department or entering a Help Desk ticket.
by Gregory
15 Feb 2023, 14:17
Forum: Avolites Consoles
Topic: Titan GO loses connection session
Replies: 1
Views: 12301

Re: Titan GO loses connection session

Does the Titan Engine application appear in the taskbar? This should be a different icon to the Titan Go UI. Also you could check in Task Manager where is should be listed as Titan.exe in the Details tab.
by Gregory
07 Feb 2023, 19:34
Forum: Avolites Consoles
Topic: Pearl expert Lost dongle
Replies: 1
Views: 11782

Re: Pearl expert Lost dongle

I would suggest using the Avolites Help Desk to contact support to see if they can assist. How possible it will be to replace the dongle might depend on what console you have, what hardware upgrades it has had and which software version you are attempting to run. With this in mind, please let them k...