Hi, i just updated our pearl expert software last week to the latest build (from 2.0 to 2.1), but on the first time we used it on a show since the update, our operator/programmer reported that some functions and features of the console went crazy, like: -On creating pallettes : pallettes cannot be s...

Hi will it be for free?

Thanks!... That was quick..

Hi guys, is there some way that we can download more shapes/effects for the Pearl Expert? The default P/T shapes are great but it lacks on dimmer and shutter chases unlike with the Wholehog 2's/3's. Dimmer and shutter shapes are useful especially on fixtures without random strobe attributes like Cyb...

Hi, 'just upgraded the software and the fixture library. How do you run the color picker?

Hi, solved the problem, the metal strips in the roller mechanism that serves as stoppers are too tight, we just loosened them by bending them slightly. If they're too tight, the rollers wont be able to hold them, so that's why the rollers kept on just sliding and wont switch to another page. 'Hope t...

No clicky noise on this one, while changing a page, the feel of the roller seems like there's a loose gear of some sort inside it. Sometimes the roller works, sometimes it doesn't. And it's like it has too much oil or it's too lubricated if it is supposed to be lubricated.

Thanks for the reply.

Thanks, we already checked the rollers, they are both intact, even if you check them under the panel by opening it, must be a factory defect.

Hi, We've just acquired our first Avolites console, a Pearl Expert, we are a rental company and Lighting Directors rent our desk for their shows. There's a common complaint from our clients about our Pearl Expert, the rollers seem to get unaligned from the programmed pages. At first, we thought it w...