Search found 23 matches

by Simon
27 Sep 2018, 11:21
Forum: General Discussion
Topic: v11.1 recovery creator
Replies: 1
Views: 4759

Re: v11.1 recovery creator

To achieve the same benefits when running Mobile, Titan One or Simulator you will need to upgrade to windows 10 and ensure it's the 64 bit version with all of the latest updates. You can check this by right clicking the start menu and selecting 'system', then look for 'System Type'. You also need to...
by Simon
21 Jun 2018, 15:26
Forum: Avolites Consoles
Topic: Saving show error
Replies: 7
Views: 7895

Re: Saving show error

Can you please send the logs to support@avolites.com and we'll try to get to the bottom of it.

Thanks
Simon
by Simon
01 Aug 2017, 11:40
Forum: Avolites Consoles
Topic: Deleting Palettes
Replies: 3
Views: 2771

Re: Deleting Palettes

I checked and yes this bug was fixed in v9
by Simon
18 Jul 2017, 15:14
Forum: Avolites Consoles
Topic: Bug report mode 3
Replies: 2
Views: 3057

Re: Bug report mode 3

Thanks for the report. As you say this seems to be an issue introduced in 10.1. It's been entered it into our system.
by Simon
09 Jun 2017, 16:45
Forum: Avolites Consoles
Topic: Returning to default Values
Replies: 7
Views: 4918

Re: Returning to default Values

There is currently a bug where the global release mask does not work with flash or swop. We hope to fix this in the next release. You should however be able to set the local cue release mask and have the values revert back (Playback Options->[cue]->Release->Release Mask, Set mask source to local and...
by Simon
21 Apr 2017, 11:03
Forum: Avolites Consoles
Topic: Time code Problem
Replies: 14
Views: 11982

Re: Time code Problem

Thanks for tracking this down. We have had similar reports recently when using Winamp. The bug has been logged in our system
by Simon
27 Nov 2015, 17:29
Forum: Avolites Consoles
Topic: Pearl Expert Titan 7.4 - Can not record on empty handle
Replies: 2
Views: 2345

Re: Pearl Expert Titan 7.4 - Can not record on empty handle

Yes there was a bug in v7.4 with ghost handles. If you update to the latest version this will be fixed
by Simon
30 Mar 2015, 09:59
Forum: Avolites Consoles
Topic: V9 strange behavior when fading cues with key frame shapes
Replies: 3
Views: 5294

Re: V9 strange behavior when fading cues with key frame shap

Thanks for pointing this out. We will fix the issue before the final release
by Simon
19 Mar 2015, 10:54
Forum: Avolites Consoles
Topic: Install later Titan on a diamond 4?
Replies: 3
Views: 3396

Re: Install later Titan on a diamond 4?

Unfortunately this is not possible. After the last released version of titan for the diamond 4 support for the front panel was removed. Therefore it will not work at all if you install a later version.
by Simon
27 Feb 2013, 12:35
Forum: Avolites Consoles
Topic: Shapes and Tracking
Replies: 11
Views: 6623

Currently the only way to achieve what you want is by auto-loading the shape from a separate cue. I know that there is an issue with shape fading from one cue list step to another and am hoping to look at that in version 8.

Thanks
Simon
by Simon
04 Dec 2012, 13:17
Forum: Avolites Consoles
Topic: Cue List big problem
Replies: 2
Views: 2890

I can't re-create this issue. Can you please send me your showfile and I will ask one of the team to work on it. I have sent you my email.

Thanks
Simon
by Simon
04 Dec 2012, 13:12
Forum: Avolites Consoles
Topic: Aditional programs
Replies: 2
Views: 2432

It is not possible to add a program to the additional programs menu on the desk. We also recommend not installing any additional programs to the desk after running the recovery disk.

Thanks
Simon
by Simon
04 Dec 2012, 13:07
Forum: Avolites Consoles
Topic: Fixture Cell order with Shapes
Replies: 1
Views: 2412

It is not currently possible to alter shape fixture order on cells once the shape has been created.

This is a known bug.

Thanks
Simon
by Simon
04 Dec 2012, 13:01
Forum: Avolites Consoles
Topic: Titan Mobile - Ipad
Replies: 3
Views: 3912

We are currently in the process of writing this.
Hopefully it will be finished in time for the next software version.

Thanks
Simon
by Simon
04 Dec 2012, 12:52
Forum: Avolites Consoles
Topic: PE 6.1 Cue list allways record by channel
Replies: 4
Views: 3359

There is a bug with the software when unfolding cues. They will only fire the non-tracked values when unfolded. I can assure you that the cue list is recording all of the values including intensity and colour when in fixture or stage mode as you should see when playing back the list. If you turn tra...