Help Desk is almost certainly the best and fastest way for this as it looks like it is hardware related. I believe you have been contacted by support already.

It looks like you have already opened a Help Desk ticket regarding this. To avoid confusion it may be best to continue with that.

There isn't a function to offset the visualiser position as such but you could adjust the orientation of the fixture in the visualiser to the same effect. There is an offset function in Titan but this is intended to solve situations where you discover all of your programming is out by a certain amou...

You can adjust the orientation of fixtures in the Capture Visualiser by selecting them, toggling the wheel mode to visualiser and selecting the pan bank. This will connect the wheels to various parameters relating to the selected Capture fixtures such as position, orientation and rotation where sele...

I'm not sure if I understand correctly. Perhaps you could share both the original and edited personalities so we can see the difference?

While there are errors these won't stop it from patching. I have tested this and it works as expected, albeit only the 'Dimmer' function is available in the 'Dimmer' attribute as none of the conditions are met due to the missing Shutter_func attribute (the 'Dimmer' function is in the 'Else' conditio...

Do you mean the name of the attribute?

It's only been one day. I'm not sure if there will be anything though. As far as I'm aware the brightness is determined by the power of the backlight. I don't think there is anything restricting this in which case there isn't going to be a magic 'app' that can enhance it. I imagine the only way to i...

Hi, It's no problem. We don't see many questions about the Classic consoles now. Regarding visualisation Gregory kindly found the working URL for the RS232 cable wiring and has updated it in the linked post. However unfortunately I think the biggest issue will be finding any visualiser that can use ...

Regarding visualisation this was designed to work via the MIDI port using a MIDI->serial cable wired in a specific way. This was designed at a time when serial ports were common on PC's. I doubt it would work with an off the shelf MIDI->Usb adapter but theoretically will work with a MIDI->serial + s...

I can see the problem. The Classic console/software only have two pages of attributes. Personality Builder is misleading where it allows you to assign to other pages but they won't be written to the file when saved. Note page 1 dimmer bank wheel 2 cannot be used either meaning there is a limit of 39...

I can't find any Showtec product named Showtec Pixelbar MKII but assuming you are referring to the Pixel Bar 12 MKII as far as I can see it is an RGB fixture and according to the manual the mode channel counts are 3, 4, 6, 7, 9, 12, 18 and 36. I cannot see any 48 channel mode or any white controls. ...

There are differences in the Capture libraries depending on version. This is why we have three different Titan library installers - one containing Atlas/Argo (Titan v10.0-11.4 and earlier), one containing 2018 (Titan v12.0-13.0) and one containing 2020 (Titan v14.0-17.1). Atlas/Argo and 2018 are no ...

I also agree. It's not helpful. It would be better if it just went straight to the tapped speed.

Regarding point 3, unfortunately the filter palettes to playback fixtures function is broken in version 17 although it is working ok in previous versions. Hopefully this should be fixed in a future version of Titan.