Ok, I've added the request and created the personality. Once one of my collegues has checked the file it should be available for upload.

Phil Rogers
Software Team

I’ve just looked at your request for a Colorpower personality, but it already seems to exists in our database - see here – and has done for almost a year. Do you need it for another console, or is the current personality ok for you? If you find you require any other personalities, if you fill ou...

The "Elite" series of fixtures seem to be manufactuered by Starway in France - a full list of their products in the Elite series can be found on their website here . For this reason, we have the ServoZoom 250 and a ServoScan personalitiy both under Starway as the manufactuer. If this personality isn...

The problem was actually caused by the cache builder - which we use ourselves to create our cache files, as well as allowing other people to create their own with it, so if you used that to create your own cache file then that will have had the same problem. The sg.dat file in the cache you put in t...

Hi Oz, If you go to our Fixture Personality Website , you can navigate to the appropriate fixture, and input a bug report by clicking on the little bug icon to the right of the page. We will then do our best to solve your problem in turn as quickly as we can, usually within 10 days. Many thanks, Phi...

I have e-mailed you regarding this problem using the address you provided on the bugs page.

Phil
Software Team,
Avolites Ltd.

If you go to our Personality Library website , you will find you can request any new personalities you require as well as downloading all our latest files. We ask that you provide us with contact details in case we require any more information from you, and obviously also the fixture name and consol...

Quick to notice that! It only went online last night.

Anyway, all will be revealed shortly


Phil Rogers
Software Department
Avolites Ltd.

Sorry.... I also meant to add this.... If you find you have any other problems with fixture personalities, or you need one that's not been created, could you use the request and bug forms in our Fixture Personality Library . Many Thanks --------------------------------------------------------- Phil ...

I'm a little unsure of what the problems with it are, since the DMX output is what the user manual on High End's website for the Color Command suggests it requires - see page 41 of this . If you can first check that you've got the most up to date version of the file from our personality library, and...